Often
asked questions
asked questions
Here you can find answers to your questions.
What does Lunor offer its customers?
In 2023, the company's management came to the conclusion that it is necessary
maximize the business component of the investment platform.
In this regard, it was decided that Lunor will provide opportunities
passive income to people around the world. For this, an online investment platform was created,
capable of providing investors with a high income on the Internet, which implements
private investment management with a user-friendly interface
and consistent quality service.
Does the company use its own funds in the investment process?
Yes, approximately 34% of the capital is provided by our highly specialized fund.
When was Lunor established/registered?
The company was registered in 2023 in London, UK.
This can be seen in the relevant documents on the main page of the site.
Is opening an account free?
Yes, it's completely free.
Do I have to file with the income tax office?
We cannot give advice on taxation and cannot pressure investors in any way.
Each client of the company makes its own decisions.
What personal data do you need to provide to the company?
The basic personal information we need is your email address, payment details and username.
How to create a personal account and get access to all system functions?
Just register on our website and all system functions will be provided to you automatically.
How can I change or select the site's language?
You can do this by simply selecting the desired language at the top of any page on the company's website.
I follow all the rules, but I can't access the site. What am I doing wrong?
Change your browser and clear your cookies. If you are still experiencing difficulties
with access to the site, this means that unscheduled technical work is being carried out on the site,
updates or additions. In any case, there is nothing to worry about. We are sure,
that the site will be restored soon.
How secure is the site?
We have created an impenetrable website security system that can withstand
any malicious online activity. Among the measures aimed at the complete security of the site
and users, - the most advanced SSL data encryption, powerful DDoS protection
and multilayer firewall.
How many accounts can i create?
Any client can create only one account on the site.
Can I change my payment details?
Yes, you can do this if necessary in your personal account.
What do I need to know when creating an account in the program?
Basic requirements for a user who intends to create an account
using our investment platform:
• The user must be at least 18 years of age.
• The user must not create an account if the country of citizenship or the current location prohibits investment activity on the Internet.
• The user must be at least 18 years of age.
• The user must not create an account if the country of citizenship or the current location prohibits investment activity on the Internet.
How can I change my password?
This option is available on the account settings web page in the control panel.
You need to enter the current password and set a new password.
Can I change my account email address?
No. This feature has been disabled to improve account security.
Can I withdraw through another system than the one I created?
No, we do not provide currency exchange services.
Is a special link required when creating an account?
No, use any link to our official website. It can be a direct or affiliate, so-called referral link.
How do I opt out of notifications received from the company?
By creating an account on our platform, you agree to receive emails,
notices and other important information from our company. This is necessary for complete security.
and effectiveness of the collaboration process.
How can I create a deposit?
You can create your deposit on the "New Deposit" page in the control panel.
Enter the deposit amount in the "Amount" field, select the payment system and click "Create deposit".
Follow the further instructions of your payment system.
How quickly will the deposit be activated after I transfer the money?
All financial transactions are executed instantly, with the exception of investments,
created using cryptocurrencies. If you are using cryptocurrency,
it may take some time to get at least one confirmation.
If I created a deposit in BTC, in what currency will I receive income?
ВYou will receive income in dollars
In your case, in BTC with conversion to USD.
Can I create multiple deposits at the same time?
Of course, you can create an unlimited number of deposits.
In what mode are withdrawal requests processed?
Deposit income withdrawal is processed instantly (BTC withdrawal can be processed within 3 hours).
Can I reinvest my profits?
Yes, sure. You can reinvest your profits from your account balance.
Do you have hidden fees?
No, we do not have hidden fees.
What is the minimum withdrawal amount?
Minimum withdrawal amount:
Payeer -$0.5,
Tron - $1,
USDT - $5,
Crypto - $10.
What is the minimum deposit amount?
Minimum deposit amount:
1 USD.
What is an affiliate program?
Lunor offers partners a profitable affiliate program up to 2 referral lines.
Attract new partners and get up to 7% affiliate commission.
Who can join the affiliate program?
To participate in the affiliate program, you must have an active deposit
in any payment system and for any deposit amount.
How many levels are there in the affiliate program?
There are 3 levels in our affiliate program.
How does the affiliate rating system work?
The ranking system works automatically. Once your total turnover exceeds $5000,
you will start moving up the ranking system and increase your own affiliate commission system
for the next deposits.
How fast is the affiliate commission charged?
Affiliate commissions are paid out one minute after the referred affiliate makes a deposit.
If my partner created a deposit, for example, in BTC, can I receive a commission in Perfect Money?
No, you will receive affiliate commission in the same currency as your affiliate's deposit.
In this case, in BTC.
Can I lose my affiliate link or can it be blocked?
No, your affiliate link is permanently assigned to you and cannot be blocked or lost in any other way.